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Extend the capabilities of your IT team

Co-managed IT & security support for organizations with internal IT teams. Whether you need additional expertise, extra capacity, or help delivering complex initiatives, our specialists work alongside your team to strengthen operations and accelerate progress.

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When internal IT teams
need additional support

Internal IT teams often manage a wide range of responsibilities, from daily support to strategic initiatives. As organizations grow, the demands on IT teams increase, making it difficult to keep up with security, infrastructure improvements, and large-scale projects.

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Limited time for strategic initiatives

Internal IT teams are often focused on day-to-day operations, leaving you little time to plan and execute larger technology improvements.

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Complex technology projects

Projects such as infrastructure upgrades, cloud migrations, and security implementations require specialized expertise and additional resources.

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Growing security and compliance demands

As security requirements evolve, your internal teams may need additional support to strengthen protections and maintain compliance.

From overloaded IT teams to strategic execution

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Collaboration first

Co-managed IT support

Your internal IT team gets the extra muscle it needs without losing control. edgefi specialists handle day-to-day operations, security initiatives, and infrastructure improvements so your team can focus on strategic priorities.

 

Project expertise

Technology projects & implementations

Complex technology projects get done on time and on budget. From infrastructure upgrades and cloud migrations to cybersecurity improvements and system modernizations, your operations stay running smoothly throughout.

 

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Strategic guidance

IT strategy & architecture

Your technology investments go further with a clear long-term strategy behind them. Working alongside your leadership and internal IT team, you get a roadmap that improves security, reliability, and scalability.

 

Extra capacity

Specialized expertise when you need it

When your team hits capacity, you get experienced engineers and security specialists who plug in seamlessly, delivering the expertise you need without the overhead of hiring additional staff.

Your success journey

Your path from IT frustration to empowerment

1

We listen to your unique challenges

  • Share your current frustrations and technology pain points, no technical jargon necessary
  • Help us understand your business goals and how technology should be supporting them
  • Discuss the impact of IT issues on your team's productivity and customer satisfaction

2

Your personalized technology strategy

  • Get clear recommendations prioritized by what will have the greatest positive impact
  • See exactly how technology will better support your business objectives
  • Understand the costs with transparent, predictable pricing that eliminates surprises

3

Seamless implementation with no disruption

  • Continue serving your customers without interruption during the implementation
  • Gain immediate visibility into your systems with monitoring tools giving you peace of mind
  • Receive clear communication at every step so you always know what's happening

4

Your technology working for you, not against you

  • Experience issues being resolved before they affect your team or customers
  • Receive regular reviews showing how technology is supporting your business goals
  • Focus on your core business while your IT consistently supports your success
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Let’s clear the path forward

You don’t need more tech jargon; you need an IT partner that just gets it. Let’s have a brief, low-pressure chat to see how we can simplify your operations.

The results you'll see

Your business transformation in numbers

99.9%

System Uptime

Experience near-perfect system reliability,
minimizing costly downtime.

60%

Cost reduction

Typical savings compared to hiring
in-house IT staff while receiving
enterprise-grade support.

90%

Threat Reduction

Reduction in security incidents
through proactive management
and layered security.

24/7

Continuous monitoring

Your systems are watched around
the clock, with issues often resolved
before you notice them.

Questions

Frequently asked questions

Common questions about our managed IT services.

What are co-managed IT services?

Co-managed IT services allow organizations with internal IT teams to work with an external technology partner for additional expertise, resources, ongoing support, or project support.

How does edgefi work with internal IT teams?

edgefi collaborates closely with internal teams, providing expertise and capacity while allowing organizations to maintain full control of their technology environment.

What types of projects does edgefi support?

Common projects include infrastructure upgrades, cloud migrations, cybersecurity implementations, and technology modernization initiatives. Feel free to ask about any project that doesn't fit into a category here, we're flexible!

When do organizations use co-managed IT services?

Many organizations use co-managed IT when internal teams need additional resources, specialized expertise, or support delivering complex technology projects.

How does edgefi support security in a co-managed environment?

edgefi works collaboratively with internal IT teams to enhance security controls, identify risks, and implement improvements without disrupting existing operations.