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Professional Services
Legal Firm Northwest Legal Partners Transforms Practice Management
Learn how we helped a mid-sized law firm gain stability and security in IT, giving them 5-7 hours of billable hours back per week.
Key Results:
- Reduced IT-related downtime by 93% with proactive monitoring and support
- Implemented secure document management system with 99.99% uptime
- Enabled secure remote work capabilities for all attorneys and paralegals
- Achieved ABA cybersecurity compliance with enhanced protection for client data
The Challenge
Stabilize the IT Environment
A mid-sized law firm was struggling with unreliable IT systems causing document management issues, poor client collaboration, and lack of secure mobile access that impacted attorney productivity and client satisfaction.
The Solution
Implementing an IT Infrastructure Tailored to the Firm's Needs
The team at edgefi implemented comprehensive managed IT services with legal-specific application support solution tailored to the legal firm's unique needs
1
24/7 Proactive IT Monitoring and Support
Implemented real-time monitoring systems to identify and resolve issues before they impact operations, with specialized support for legal practice management software.
2
Secure Document Management System
Deployed an encrypted, cloud-based document management solution that integrates with existing case management software while ensuring client confidentiality and compliance with legal data regulations.
3
Remote Work Infrastructure
Established secure VPN connections, multi-factor authentication, and virtual desktop infrastructure to enable attorneys and staff to work securely from any location with the same access to resources as if in the office.
4
Comprehensive Security and Compliance
Implemented layered security solutions including endpoint protection, email security, network monitoring, and data loss prevention specifically configured to meet American Bar Association cybersecurity guidelines.
Long-Term Impact
Beyond the immediate operational improvements, the legal firm experienced significant long-term benefits:
Increased Billable Hours
The elimination of IT-related downtime and simplified technology workflows allowed attorneys to reclaim nearly 350 billable hours per attorney annually, directly impacting the firm's revenue.
Enhanced Client Experience
The secure client portal and document sharing capabilities improved client communication and satisfaction, leading to higher client retention rates and referrals.
Transform Your Legal Practice with Optimized IT
Discover how our managed services can help your firm eliminate technology frustrations and focus on practicing law.
