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Hospitality
How Coastal Dining Collective Modernized Their Multi-Location IT Infrastructure
Learn how we helped a regional restaurant chain with 30+ locations transform their outdated IT systems into a secure, cloud-based infrastructure.
Key Results:
- Migrated 30+ locations to Microsoft 365 with zero business disruption
- Increased Microsoft Secure Score from 45 to 145 points
- Reduced annual security spending by 30% through consolidation
- Implemented standardized security policies across all locations
The Challenge
Outdated Infrastructure Across Multiple Locations
Coastal Dining Collective was struggling with fragmented and outdated IT systems across their 30+ restaurant locations.
Legacy On-Premises Servers
Each location had aging on-premises servers that were expensive to maintain and created reliability issues.
Frequent system outages disrupting operations
Security Inconsistencies
Inconsistent security policies across locations led to varying levels of protection for sensitive customer and business data.
Low Microsoft Secure Score of 45 points
Limited Mobility
Managers needed to access systems across multiple restaurant locations but had limited mobility options.
Managers tied to physical locations for system access
Siloed Communication
Fragmented communication systems created silos between corporate and individual restaurant teams.
Inefficient information sharing across locations
The Breaking Point
"We were drowning in hardware costs and constantly fighting fires with our aging servers. Each location had its own way of doing things, which made managing security and standardizing operations nearly impossible."
The Solution
Comprehensive Microsoft 365 Migration Strategy
Comprehensive Microsoft 365 migration with security-first approach
1
Cloud Migration Planning
We developed a phased migration plan that minimized operational disruption while transitioning each location from on-premises systems to Microsoft 365.
- Designed location-specific migration schedules to prevent business interruption
- Implemented hybrid configurations during transition phases
- Created data migration protocols to maintain business continuity
2
Standardized Security Architecture
We implemented consistent security policies, advanced threat protection, and compliance controls across all locations to ensure uniform protection.
- Deployed Microsoft Defender for comprehensive protection across endpoints
- Established uniform identity protection with conditional access policies
- Implemented centralized security monitoring with automated alerts
3
Unified Communication Platform
We deployed Microsoft Teams with customized channels for corporate-to-store and store-to-store collaboration to break down communication silos.
- Created standardized Teams structure aligned with organizational hierarchy
- Configured role-based access controls for appropriate information sharing
- Implemented document management systems with consistent structure and permissions
The Transformation
The migration was seamless, and our team now has secure access to everything they need from any location. We've finally eliminated our dependency on outdated servers while actually improving security.
The Results
Secure, Mobile, and Cost-Effective Operations
Within five months, Coastal Dining Collective achieved significant improvements in security, mobility, and operational efficiency.
Security Score Improvement
Microsoft Secure Score increased from 45 to 145 points, dramatically improving data protection across all locations.
Cost Reduction
Achieved 30% reduction in annual security spending through tool consolidation and elimination of hardware costs.
Locations Migrated
Successfully migrated all 30+ locations to Microsoft 365 with zero business disruption during the transition.
Manager Satisfaction
Improved manager satisfaction with IT systems by 86% through mobile access and standardized tools.
Long-Term Impact
"The migration was seamless, and our team now has secure access to everything they need from any location. We've finally eliminated our dependency on outdated servers while actually improving security."
Ready to modernize your multi-location business?
Transform your IT infrastructure with a secure, cloud-based approach designed for multi-location operations.
